MSP Secrets Revealed ep #2: 101 MORE gems of inspiration & practical advice for managed service provider owners

Shortcut experience. MORE inspiration from your peers, all in one place. Mark Copeman has spent 13+ years working with 100’s of IT support and Managed Service Provider (MSP) organisations around the world. Through his natural curiosity and journalistic skills, he now brings together experiences from 90 individuals in another book, complementing Episode #1, to benefit others in the industry. With peer groups prevelent in different regions, until now, no one has yet brought together the best of the best. From small to large, every MSP has a unique set of experiences. Mark has sought these experiences out and curated them into a single place, this book, where others can learn from both successes and mistakes. Marketing, sales and lead gen – secrets to the holy grail of MSP success Understand why customer experience means everything to your prospects and customers Find out how the superstars of your industry recruit Hear about the secrets of team management & staff retention Thnk you know operational excellence? Think again It’s tough out there. Why mental health matters so much MSP owners reveal why personal development is so key And if you’re looking to buy or sell a business – there’s secrets from the people who have done it Running a MSP business is hard.Shortcut your path to success. Mark Copeman is a serial entrepreneur and is a director at Wingman MSP Marketing as well as being the the creator and author of the renowned Helpdesk Habits program. —- ISBN: 9798859021109 | ISBN10: B0CHLB5DGC | ISBN-13: 979-8859021109